Privacy Policy

1. Who is responsible for your information

Cogniro Consulting is the controller of the personal information described in this policy. If you have a question about how your information is handled, write to us at [email protected].

2. Information we collect

Information you give us

When you use the contact form, submit a request for proposal, send a partnership request or email us, we collect the information you provide. This may include:

• your name, work email address and phone number;
• your job title, organization and country;
• the content of your message, and any document you attach.

Information collected automatically

Like most websites, the site records basic technical information when you visit, such as your IP address, browser type, device, the pages you view, and the date and time of your visit.

We do not ask for sensitive personal information through the site. Please do not include it in your messages or attachments.

3. How we use your information

We use personal information to:

• respond to your messages, requests for proposal and partnership requests;
• prepare proposals and take steps toward a possible engagement with you;
• operate, secure and improve the site;
• protect our forms against spam and misuse;
• meet our legal and regulatory obligations.

We send marketing communications only where you have asked for them or where the law allows, and you can opt out at any time.

4. Legal basis

We process personal information in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other laws that apply to us.

We rely on your consent, which you give when you submit a form or contact us, or on another basis permitted by law, such as taking steps at your request before entering into a contract, or complying with a legal obligation. You can withdraw your consent at any time by writing to us.

5. Who we share it with

We share personal information only where needed, with:

• service providers that host the site, deliver our email and process our forms, acting on our instructions;
• members of our expert network, bound by confidentiality, where this is needed to assess or respond to your request;
• our professional advisers, such as lawyers and accountants;
• authorities and regulators, where the law requires it;
• a successor organization, if our business is reorganized or transferred.

We do not sell personal information.

6. Transfers outside the UAE

Some of our service providers and experts are located outside the United Arab Emirates. Where personal information is transferred outside the UAE, we take steps to make sure it is protected as required by applicable law.

7. How long we keep it

We keep personal information only for as long as we need it for the purposes described in this policy, including to meet legal, accounting and reporting requirements. Messages and requests that do not lead to an engagement are deleted or anonymized after a reasonable period.

8. How we protect it

We use appropriate technical and organizational measures to protect personal information against loss, misuse and unauthorized access. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

9. Cookies

The site uses only the cookies it needs to work and to protect its forms against spam. If we add analytics or other optional cookies in the future, we will update this policy and ask for your consent where required.

10. Your rights

Subject to applicable law, you have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete your information;
• ask us to restrict or stop processing your information;
• ask us to transfer your information to you or to another organization;
• withdraw your consent at any time.

To use any of these rights, write to us at [email protected]. We will reply within the time the law requires. You also have the right to raise a complaint with the UAE Data Office.

11. Client engagements

This policy covers the site and our communications with you. Information we handle while delivering work for a client is governed by our agreement with that client.

12. Links to other sites

The site contains links to other websites, such as LinkedIn. We are not responsible for how those websites handle your information. Please read their privacy policies.

13. Children

The site is intended for business users. It is not directed at children, and we do not knowingly collect personal information from them.

14. Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last updated. Please check back to see the current version.

15. Contact us

Cogniro Consulting, Dubai, United Arab Emirates.

Email: [email protected]